Eve Personal Homecare are a privately run care company established in 1999 providing
both home and community based care in and around Bury St Edmunds and the West Suffolk
area, serving the local community.
WHAT WE DO
We offer a wide range of services to cater for the differing and complex needs of
elderly people in their own homes, as well as enabling customers with a learning
disability to access the local community and working with children.
We believe that the most fundamental and key points to what we do centre on aiding
all individuals in the retaining of their choice, dignity and skills. We know that
everyone is unique. With these central core values in place, we ensure that all services
are developed, sustained and reviewed with primary involvement from the customer
HOW WE DO IT
We know that from an elderly customer who needs help with shopping once a week, to
someone who needs personal care three times a day, from a learning disability customer
accessing the local community, to helping a child get ready for school, everybody
is different and consequently our service will be shaped by the individual needs
of the person we are talking to from an initial phone call to a home visit, we will
communicate and consult where appropriate with family and professionals to ensure
that what we offer will meet the needs of the person requiring the care.
We know that two of the concerns people have is letting a stranger into their home
and the very personal worry about any possible loss of dignity. We know that the
best way to deal with this is to be as sensitive and understanding as possible in
both who delivers the care we offer and how that care is delivered.
OUR COMMITMENT TO EQUALITY
As part of our commitment to the delivery of high quality care and individualised
support, we acknowledge that promoting equality of opportunity is integral to this
provision of services and the way it treats its employees. We aim to prevent discrimination
and to promote a culture that values people, irrespective of age, colour, disability,
gender, status, race, religious beliefs or sexual orientation.
Discrimination on the grounds of the above is unacceptable and inconsistent with
the values of the organisation and with good care or management practise.